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| | The Laboratory’s Quality Policy | |
The Quality Policy establishes the principles governing the provision of services.
The laboratory is committed to its clients to ensure the consistent fulfillment of their needs over time by applying principles of good professional practice and ensuring the high quality of the tests performed. | | Aware that its activities can have a significant impact on the environment in which it operates and on people’s well-being, the laboratory is committed to conducting its business with professionalism, integrity, and independence to safeguard the interests of the local area and the community, in compliance with applicable laws. | |
C.B.A. is committed to improving its services by:- Conduct tests in accordance with customer requirements, mandatory standards, and declared methods.
- Manage activities with professionalism and competence to ensure the quality of the tests.
- Develop and implement the rules of a quality management system and an organizational structure that comply with the requirements of the UNI EN ISO 9001:2015 and UNI CEI EN ISO/IEC 17025:2018 standards.
- Promptly address findings raised by Accreditation and Certification Bodies.
- Improve the effectiveness of its management system by analyzing the risks associated with its processes, in relation to the context and the needs of relevant stakeholders, in order to implement measures to contain and reduce risks and potentially risky situations.
- Define improvement objectives consistent with the results of the risk analysis, the context analysis, the needs of relevant stakeholders, and this Quality Policy, and make the necessary resources available to achieve them.
- Ensure and promote the involvement and ongoing training of all staff.
- Promote staff awareness and competence by providing technical support for the proper conduct of testing activities.
- Share quality programs and objectives with staff.
- Ensure the efficient operation of laboratory equipment through systematic maintenance and calibration programs.
- Develop relationships with suppliers based on mutual collaboration, aimed at ensuring their ability to guarantee quality, reliability, accountability, and involvement in the company’s improvement programs.
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Management
The management of C.B.A. Analisi S.r.l.u. ensures that the processes necessary for the implementation, maintenance, and improvement of the quality system are established, implemented, kept up to date, and communicated throughout the organization. Furthermore, it ensures that the entire organization is aware of customer requirements.
Management is the first to commit to supporting the application and management of its Quality System, for which this policy serves as a guideline.
Management promotes an annual improvement plan, defining quality objectives focused on the continuous improvement of performance. | | | |  |  |  | | |
| ACCREDIA-Accredited Laboratory |
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